HCA – Urology

The Healthcare Assistant (HCA) in Urology plays a vital role in supporting the delivery of safe, effective, and compassionate patient care within the Urology service at Glasgow. As an integral member of the multidisciplinary team, the HCA contributes to high-quality clinical practice by assisting registered staff and ensuring patients receive attentive and person-centred support.

Key responsibilities typically include assisting with personal care, supporting patient mobility, taking basic observations, preparing individuals for procedures, maintaining a clean and safe environment, and accurately documenting care activities. The HCA may also support Urology-specific tasks—such as chaperoning, handling specimens, and providing reassurance—under appropriate supervision.

The role requires empathy, professionalism, reliability, and strong communication skills to ensure effective interaction with patients, families, and colleagues. HCAs must be attentive, able to follow guidance, and confident in escalating any concerns to registered staff in a timely manner. While the role does not involve autonomous clinical reasoning or diagnosis, the HCA is expected to work proactively, prioritise tasks appropriately, and adapt to changing clinical needs.

HCAs uphold all relevant safeguarding, infection-control, and governance requirements while promoting dignity, respect, and patient safety at all times. Engagement in team meetings, training sessions, and quality-improvement activities is encouraged to support service development and maintain high standards of care.

A commitment to teamwork, continuous learning, and delivering consistently high-quality patient support underpins this role, contributing positively to the overall healthcare mission at Glasgow.

Key Responsibilities:

• Deliver safe, effective, high‑quality clinical services.
• Conduct assessments and develop patient‑centred treatment plans.
• Maintain accurate documentation and adhere to clinical guidelines.
• Collaborate with multidisciplinary teams.
• Support service development and quality improvement initiatives.
• Participate in training, teaching, and supervision where appropriate.
• Uphold safeguarding, governance, and regulatory standards.

Key Requirements:

• Relevant professional qualification and registration.
• Experience in the specialty of practice.
• Strong communication and teamwork abilities.
• Ability to work autonomously and manage workloads.
• Commitment to evidence‑based and patient‑centred care.
• Understanding of clinical governance and risk management.
• Professionalism, reliability, and problem‑solving skills.